Mobile Code Support
Get help with the Mobile App, Desktop Server, remote desktop connection, terminal access, installation, or store downloads. Include your device model, operating system, app version, and a short description of the issue.
Email Mobile Code supportMobile App
Install Mobile Code from the App Store or Google Play, then connect it to a desktop server you control.
Desktop Server
Install the Desktop Server before connecting from your phone. Keep it updated and run it only on computers you are authorized to control.
Connection Checklist
- Open the desktop server on your computer.
- Confirm that your phone and computer can reach each other over the selected network.
- Enter the connection code exactly as shown.
- If connection fails, restart the server and check firewall or VPN settings.
Safety
Remote access controls your computer. Use trusted networks, protect connection codes, and disconnect sessions when finished.